This week’s 10-minute presentation at Business Networking South Leicestershire (BNSL) was delivered by Carolyn Murphy of Carter Oliver Property Experts, who gave members an entertaining insight into her independent estate agency with a quiz to see just how much everyone knew about the business.
From property valuations and selling homes to artificial intelligence, awards and even a few family questions, Carolyn’s presentation was an enjoyable way to discover what makes Carter Oliver different from other estate agents.
Meet Carolyn Murphy – Carter Oliver Property Experts
Carolyn is the driving force behind Carter Oliver Property Experts, an independent estate agency based in Lutterworth, Leicestershire.
Established in 2018, Carter Oliver has developed a reputation for offering a personal, professional approach to selling property, covering Lutterworth and surrounding areas within approximately a 30-mile radius.
Unlike some larger estate agency chains, Carter Oliver places considerable emphasis on building relationships with clients and providing individual attention throughout the property-selling process.
The company’s name also has a personal story behind it, being inspired by Carolyn’s sons, Carter and Oliver.
For Carolyn, estate agency isn’t simply about putting a property on the market. It’s about understanding the seller’s circumstances, helping them make informed decisions and supporting them through what can be one of life’s biggest financial transactions.
A Quiz to Test the BNSL Members
Rather than delivering a conventional presentation, Carolyn decided to put everyone’s knowledge to the test with a quiz entitled:
“What Do You Know About Carter Oliver Property?”
The 11 main questions, along with two bonus questions, covered everything from the history of the business to property sales, awards and some interesting personal facts.
How Well Do You Know Carter Oliver?
Members were challenged with questions including:
- What year did Carter Oliver first open?
- Where is the business based?
- How far does Carter Oliver cover?
- Where does the name Carter Oliver come from?
- What is the name of the company’s AI virtual assistant?
- What makes Carter Oliver different from other estate agents?
- How is Carolyn looking to grow the business?
- What referral bonus is available when a recommended property successfully sells?
- What is the most expensive property Carter Oliver has sold?
- How many times has the company won Gold at the British Property Awards?
- Which professional estate agency organisation does Carter Oliver belong to?
The answers revealed some interesting facts about Carolyn’s business.
What Makes Carter Oliver Different?
One of the most important questions concerned Carter Oliver’s unique selling point.
Carolyn explained that staging properties for sale is an important part of her approach.
Presenting a property at its best can help prospective buyers appreciate its space, features and potential.
From furniture placement and presentation to creating an inviting atmosphere, effective property staging can make a significant difference to how a home is perceived.
It’s an approach that reflects Carolyn’s commitment to helping sellers make the most of their property.
Combining Personal Service with Modern Technology
Another interesting revelation was that Carter Oliver has embraced artificial intelligence.
Members were introduced to Gracie, the company’s AI virtual assistant.
It’s a good example of how even a traditional industry such as estate agency can benefit from modern technology.
While Carolyn remains committed to providing personal service, tools such as AI assistants can support communication and help a business operate more efficiently.
Carolyn also explained that she is looking to grow the business by working with self-employed estate agents, enabling Carter Oliver to extend its reach while retaining its independent approach.
Award-Winning Estate Agency
The quiz also highlighted Carter Oliver’s achievements in the property industry.
According to Carolyn’s presentation, the business has won Gold at the British Property Awards six times.
That’s an impressive achievement for an independent estate agency and reflects the importance Carolyn places on maintaining high standards.
Carter Oliver is also associated with the Federation of Independent Agents (FIA) and displays membership of The Property Ombudsman.
These professional connections reinforce the company’s commitment to providing a professional service to buyers and sellers.
Property Sales and Referral Rewards
Carolyn also shared details of some of the properties Carter Oliver has handled over the years.
One particularly interesting quiz question asked members to guess the most expensive property the company had sold.
The answer was approximately £920,000, for Warren Farm.
Another useful fact for BNSL members was the company’s property referral scheme.
Carolyn explained that a £100 referral bonus is available when someone recommends a property that Carter Oliver subsequently sells and the transaction reaches completion.
It’s a useful reminder that networking isn’t simply about referring customers directly to another member. Sometimes an introduction to someone considering selling their home can be just as valuable.
Getting to Know Carolyn Beyond Property
The final two bonus questions gave members an opportunity to learn a little more about Carolyn personally.
The first concerned her granddaughter, Aurelia, who was 14 months old at the time of the presentation.
The second asked about the family dog, Sky, who mainly lives with Carter.
These lighter questions added a personal touch to the presentation and reminded everyone that BNSL is about getting to know the people behind the businesses.
After all, successful networking is built on relationships, trust and genuine connections.
Thinking of Selling Your Property?
Whether you’re considering selling your home, would like an up-to-date property valuation or simply want some professional advice about the local property market, Carolyn and the team at Carter Oliver Property Experts would be delighted to help.
With an independent approach, property staging expertise, modern technology and a strong commitment to customer service, Carter Oliver offers a refreshing alternative to the traditional high street estate agency experience.
Carter Oliver Property Experts
Based in Lutterworth, Leicestershire.
Website: https://www.carteroliver.co.uk/
Another Enjoyable BNSL Presentation
A big thank you to Carolyn for delivering such an enjoyable and informative presentation.
The quiz was a great way to introduce members to Carter Oliver, highlight the company’s achievements and help everyone understand the types of referrals that would be particularly valuable.
It was another excellent example of how our weekly 10-minute presentations help members build stronger relationships and learn more about the businesses represented within the group.
Interested in Joining BNSL?
Business Networking South Leicestershire is a friendly and supportive networking group bringing together local business owners and professionals.
Our weekly meetings provide opportunities to develop relationships, share knowledge, exchange referrals and support one another’s businesses.
With just one member representing each profession, members benefit from exclusive representation of their particular trade or service.
If you’d like to experience BNSL for yourself, we’d love to welcome you as a visitor.
Find out more at:
https://businessnetworkingleicestershire.co.uk/
Local. Supportive. Affordable. Real.
— The BNSL Committee
